Returns & Exchanges

At KEVIN.MURPHY, we stand behind the performance of our professional haircare products and offer a 30-day return window for items purchased through our official online store. If you are not completely satisfied with your purchase, we are committed to making the return process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the products in their original packaging, ensuring the bottles are securely sealed to prevent leakage during transit.

3

Ship to KEVIN.MURPHY

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing